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Microsoft Dynamics 365 Sales [MB-210]


Duration: 1 Day


This BootCamp course for MB-210: Microsoft Dynamics 365 Sales certification from CloudThat has been curated for candidates to help them prepare for Microsoft MB-210 exam. By taking up this BootCamp course, candidates will receive in-depth training from our in-house subject matter experts to successfully clear the exam. We also provide relevant study material necessary to pass the MB-210 certification exam to become a Microsoft certified Dynamics 365 Functional Consultant with sales expertise.
This course teaches candidates how to implement solutions that support a sales life cycle to run efficiently and effectively to meet revenue targets, business strategies, and company objectives. They also learn to identify opportunities to use Power Apps to develop unified experiences for all devices, Power Automate for application integration, business process flows, and other automation tools to construct an application that supports and accelerates the lead to cash journey. A Dynamics...Read more


After completing this course, candidates will be able to:

  • Perform configuration
  • Manage core sales entities
  • Configure additional tools and services

Who Should Attend

  • Dynamics 365 Functional Consultants with sales expertise.


  • Familiarity of business applications and the desire to customize and implement them for your business.
  • Candidates must have strong business knowledge and preferably first-person experience in the sales world in one or more sales roles.

Course Outline

Module 1: Configure Dynamics 365 Sales
In this module, candidates will learn about configuring the sales application to fit an organization’s unique requirements.

  • Configure organization and management settings
  • Create and configure sales visualizations

Module 2: Manage customers, leads, and opportunities
In this module, you will learn how to manage customer data records, use built-in sales tools, and take a lead through the lead lifecycle.

  • Manage customers using accounts and contacts
  • Manage leads
  • Manage opportunities

Module 3: Process sales orders
In this module, you will learn how to use quotes and orders to further use Dynamics 365 Sales to manage your sales opportunities and turn them into closed deals.

  • Manage quotes, orders, and invoices
  • Manage and organize the product catalog
  • Manage forecasting
  • Configure playbooks

Module 4: Integrate components with Dynamics 365 Sales
In this module, you will learn how to use sales analytics tools to empower the sales team.

  • Leverage Embedded Intelligence in Dynamics 365 Sales
  • Manage relationships with social selling

About the Trainer

Microsoft Dynamics Certified Trainer.

Course Fee


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